Policies

Shipping Policy

Please allow 5 days for order processing, followed by an additional 3-5 days for shipping within Norway. If you have not received an email regarding your shipping status within 5 days, please check your junk mail. If you still haven't received any information, contact us at [email protected].



Lost Packages

We are not responsible for packages lost or stolen during shipping. However, if you encounter any issues, please reach out to us at [email protected], and we will do our best to assist you.



Damages and Issues

Please inspect your order thoroughly upon receipt. If you find any defects, damages, or receive the wrong item, contact us immediately at [email protected] so we can evaluate the issue. (Note: Certain products in our store could intentionally be distressed or use similar methods.)



Exchanges and Refunds

We do not offer exchanges or refunds as most of our items are limited and exclusive. Refunds are only provided for damaged products. We are not responsible for packages lost in the mail. For assistance, contact us at [email protected]. We will review your request and get back to you promptly.



THANK YOU FOR SHOPPING AT SYNTHIFY